Terms
Last updated November 11, 2026. These are the terms you agree to at checkout, written in plain language.
Who we are
Cascade Local SEO is operated by Jonathan Luis, a sole proprietor based in Bend, Oregon. Payments are billed as Cascade SEO (your card statement shows CASCADE SEO). Questions about anything on this page: jonathan@cascadelocalseo.com. Jonathan does or checks all account work. Charlie, our Head of Local Search, handles calls and strategy for some leads.
Free audit
The free audit is a snapshot of public Google data on the day we checked it: your map-pack position, reviews, and the businesses around you. Rankings change, so treat it as a starting point, not a promise of results.
AI-Ready Foundations ($199, one-time)
A one-time payment of $199 covers four things:
- Google Business Profile set up to spec, with new description, services and categories written for you (checked against your top 3 competitors)
- Schema code for your site, installed with your access (or ready to paste if no access)
- Your name, address and phone checked across directories, with the wrong listings fixed (we draft the corrections; we or you submit them)
- A before-and-after report of everything we changed, a week after delivery
The first three are delivered within 5 business days of getting your website URL, or of purchase if you don't have one. The before-and-after report follows a week after delivery, showing everything we changed. If you add us as a Manager on your Google Business Profile, we apply the profile updates for you; if not, we send them ready to paste in. We confirm your services and FAQ answers with you before anything goes on your site. Directory sites decide whether and when to accept a listing correction. We draft the corrections and we or you submit them; we can't guarantee every directory applies them. There is no subscription.
Monthly plans
Monthly plans are billed monthly through Stripe. They are month-to-month with no long contract, and you can cancel anytime from the billing portal or by emailing us.
Plans are Local $499/mo and Growth $899/mo, month-to-month, with AI-Ready Foundations setup included.
You own every login. Your Google Business Profile, website and booking software stay in your name; we work as a Manager on your profile or with the access you give us. If you cancel, we remove ourselves as a Manager on your Google Business Profile within 2 business days of your cancellation. You can remove us yourself at any time.
Google Business Profile posts carry no treatment claims: no results and no before-and-after photos. A person checks every post before it is published. Any post that names a treatment goes to you for approval first, and you can review any post at any time.
If a deliverable on your plan isn't done by the day your monthly report goes out, you get 10% off the next month for each one. Credits stack. This is a credit on your next invoice, not a cash refund.
The local ranking map needs a Google listing with a public street address.
If you bought Foundations ($199) and start a plan within 30 days, the $199 is credited to your next invoice.
Founding offer: the first 5 Growth clients who accept this offer keep $899/mo for 12 months from their start date, in exchange for permission to publish a case study. Keeping the lock has one condition: your permission stands. If you withdraw it, the lock ends at your next renewal. If you cancel, the lock ends. Any case study we publish will say that you got a 12-month price lock for letting us publish it. Once 5 clients have accepted, this paragraph will say so with the date.
Founding-client proof terms. The first 3 clients who accept these terms and stay through the day-90 scan, on any monthly plan (Local or Growth), keep their plan price ($499/mo Local, $899/mo Growth) for 12 months from their start date. You stay month-to-month like every client: cancel anytime, no minimum term.
What we record: your local ranking map on day 0 and again around day 90, taken by the same method, and the calls and direction requests your Google Business Profile reports for the 90 days before day 0 and the 90 days after. Day 0 is the date of your first ranking map, set at onboarding; it can be up to a month after you start. Two clocks, then: the 12-month price lock runs from your start date, and the day-90 scan runs from day 0. What you give: permission to publish that before-and-after, once you have approved the exact text and images in writing. You can ask us to leave your business name out; the map itself may still identify your business. Anything we publish will say that you got a 12-month price lock for letting us publish it.
Keeping the lock has two conditions: we stay a Manager on your Google Business Profile, and your permission stands. If you remove our access or withdraw permission, the lock ends at your next renewal. If you cancel, the lock ends, and rejoining later does not bring it back. If you leave before the day-90 scan, there is no before-and-after, nothing is published, and your place goes to the next client who accepts.
The before-and-after records what was measured on two dates. It is not a ranking promise, and the no-ranking-guarantees section below applies. It needs a Google listing with a public street address. Declining these terms, having no public street address, or leaving before the day-90 scan does not use one of the 3 places; any other way a lock ends keeps the place used. Once 3 clients have accepted, this paragraph will say so with the date; a client who starts after the third acceptance but before that update is posted does not get the lock.
If you are a Growth client and also one of the first 3, you get one 12-month lock at $899, not two, and one written permission covers both offers (see "Founding offer" above).
Refunds
AI-Ready Foundations ($199). Full refund within 24 hours of purchase, no questions asked. Email jonathan@cascadelocalseo.com within 24 hours of the time your payment goes through and the $199 goes back to your card, even if we have already started the work. After 24 hours, no refund. A refunded purchase is not credited toward a plan.
Monthly plans. Monthly plans renew on your signup date (sign up Nov 3, next renewal Dec 3). We send your monthly report around each renewal date. No cash refunds on monthly plans. Cancel anytime and you won't be billed again. If we miss a deliverable, the remedy is the credit above (10% off your next month for each one), not a refund.
No ranking guarantees
Nobody controls Google's results, and we do not guarantee any ranking, map-pack position, or mention in Google's AI Overview. We do the work to Google's own guidelines and show you what is changing.
Your Google Business Profile
We optimize your profile to Google's guidelines and never use tactics that put it at risk. Google can still suspend any listing at any time, with its own automated systems and often with no clear reason. That decision is Google's, not ours, and we cannot take responsibility for it. If it happens, we will help you file for reinstatement, but we cannot guarantee the outcome.
Questions
Questions about a charge or about the work: jonathan@cascadelocalseo.com. To talk it through on a call, book a call with Jonathan.